I love the new Comfort by Color because it brings something new and fresh to the Mattress Firm culture. Although it is a different presentation it involves the customer a lot more and actually gives us a whole new way to separate our company from the others. The Sleep Evaluation is another GREAT tool that it gives us. Although I'm sure everyone always asked most of these questions during qualifying asking the customer if they mind if you ask them a few questions developed by Sleep Experts really makes them comfortable and confident they're in the right place. Good luck to everyone out there as they make this transition and Happy selling !!!
Toyian Williams - Miami South
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3 comments:
Congratulation Miami South.. we have CBC!!!
We are the best in the market with the Best Brands at All the Best Prices!
Mary Ann
Miami South
We definetly are lucky to have CBC!!! The new score and selling process with CBC will help us find the perfect sleep solution for our customers. Although it may take a little while to get used to, the more we practice the better we will be! I'm still working out the best way to introduce CBC, the current sale, and the storewide ad. But what I like to do is enthusiastically let the customer know they came at a GREAT time because not only do we have a semi-annual sale that only happens twice a year, but we also have a new fun easy way to shop for mattresses called Comfort by Color, and it is only available at Mattress Firm!! Then I use the storewide ad to show the customers we have all the best brands at all the best prices!! And since the SWA is now color coded it is a really great visual that helps the customer further understand CBC!!!
Oooops forgot to put my name on my post above.
Monica Fogle- Miami South
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