Wednesday, October 1, 2008

How do you GUIDE your customers?

We learned the importance of acting as a 'guide' for our customers. We want our customers to feel in control and guide them through the store. There are many different ways we can do this. We mentioned a few in class:

- Explain the way the store is set up
- Point to POP and Exclusives
- Give your opinion and recommendations

Now that you have been using Comfort by Color for over a month, share some of your successes in guiding your customers. What works for you?

To respond, click on the comments icon directly below this post.

No comments: