Earn the Right to Close!

Closing can feel awkward if we have not earned the right to ask for their business. What are some ways we can earn the right to ask for our customer’s business?

Week 13: Value-Price-Value

Now that you have had some practice writing Value-Price-Value statements for different products, let's see some best practices! This week, share your tips for utilizing Value-Price-Value Statements when quoting price.

Comfort by Color Closing

We know that a close is a close, but what have you changed in your close since taking on Comfort by Color? What tips can you give that work really well for you?

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Introducing the 5 technologies.

In describing the 5 technologies within the Comparison Center, are there any creative ways to introduce or demonstrate the different technologies? This is a great opportunity to share best practices and learn from one another.

Customer Comments

Our customers can provide us with great feedback. Remember our goal is to make their experience EASY. What have your customers said about the Comfort by Color process?

Take a few minutes to share some of the comments your customers have made about their experience.

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sleep evaluation

I had a couple come in that went to Mattress Giant and decided to come check out our store, when they walked in they didnt seem so happy actually they seem a bit annoyed. I welcomed them to our comparison center, where they can taste the rainbow. I explained to them about our new way of shopping, and asked if it was ok if i asked them a few questions to get them to the right side of the rainbow for them, i explained to them it was a sleep evaluation and that this would get them to a better night sleep. i took out my handy dandy form and pen. after that they where so intrested in Mattress Firm ,that they're frowns turn into smiles, they told me that the reason they where so unhappy was because the Sell associated at the Giant only cared about getting the sell and not they're comfort, after that the rest was history. Thankyou CBC
Larry Metzger
M.I.A

Share the Success~Advantages

We all have those 'tricks' or best practices that we use throughout our presentations. Have you ever wondered what your coworkers tricks are? Have you ever wanted to share your best practice because it works so well? Now is your chance!

When presenting feature, benefits and advantages share some of your best practices. Also, take a personal challenge to try executing as many of your coworkers best practices as you can!

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